FRESH & TRULY UNIQUE
FURNITURE and DECORATIONS

Built from natural resources
and reused antique materials

TERMS OF SERVICE

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SECTION 1 - QUESTIONS

Any questions concerning products or placing an order can be sent to: info@oneofakinds.nl


SECTION 2 - OUR PRODUCTS

Our products are mostly built from second hand products. That means products might have been used before we transformed them.
Because we want to keep the materials we use as close to original as possible, some products will have minor wear on them as that is part of the object's history.
Any potential wear will never have any effect on the working order of the product.
If you have any questions regarding the state of any object, feel free to ask for details or more photographs.


SECTION 3 - HOW TO PLACE AN ORDER

To purchase an item from our store use our 'order form' or press the 'Order Now' button anywhere on our website.
You will be asked to fill in the product name and your e-mail address. 

After completing the form it will be sent to us and we will manually process your order and continue the process by e-mail.
When all the order details have been communicated, we will pack your product(s) with *great* care!
After receiving your payment, we will transfer the package to the mail company.
All packages under 25kg will be sent by PostNL, Worldwide. Packages above 25kg will be sent by special delivery via UPS.


SECTION 4 - RETURNS

By law you have 7 days to review your order. If for any reason you wish to cancel your order, you are free to do so within 7 days 
after order confirmation free of charge by e-mailing us at: info@oneofakinds.nl. 

If you wish to send your ordered product(s) back for any reason at all, you may do so after e-mailing us at: info@oneofakinds.nl
We will evaluate your request (if it is within 7 days of product order or product delivery). When returning an item, pack it with care.
Only items that are returned unused and undamaged will apply for a refund. We willcheck the received products for any defaults of flaws.


SECTION 5 - EVALUATION

If you are happy about your purchase or if you have concerns that you wish to share with us, please send us an e-mail at: info@oneofakinds.nl and we will gladly assist you where needed.

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